Xcel Energy | Remote, July 2022 - November 2022

IT Project Manager

In my role as an IT Project Manager at Xcel Energy, I developed and implemented Agile project management systems. My work significantly improved project efficiency and reduced delivery timelines.

• Implemented Agile project management systems that reduced project lifecycles by 1-2 weeks. Enhanced delivery timelines by 24%, which increased overall team productivity and project efficiency.
• Collaborated closely with the director and a small team to streamline processes. Ensured effective communication and coordination among team members, facilitating smoother project execution.
• Led the introduction of new project management tools and methodologies. Trained team members on these tools, ensuring successful adoption and integration into existing workflows.

Malhecho Art | Remote, March 2022 - June 2023

Business, Sales, Marketing, eCommerce

Managed business operations for J.Malhecho Art, focusing on website management, strategic marketing, and Spanish translation. My role was key in enhancing the company's online presence and driving business growth through effective marketing strategies.

• Enhanced the company's online presence and market visibility through targeted marketing campaigns and strategic networking. This led to increased customer engagement, higher traffic to the website, and improved sales.
• Utilized my project management and social media skills to drive business growth. Coordinated marketing efforts, managed digital content, and implemented strategies that effectively promoted the brand and its offerings.
• Developed and executed business strategies to optimize performance. Analyzed data to inform decision-making, ensuring that marketing and operational strategies were aligned with business goals.

Sling TV | Denver, CO, February 2022 - May 2022

Program Manager

As a Program Manager at Sling TV, I optimized project processes using Agile, Scrum, and Kanban methodologies. My role involved improving productivity and project outcomes for Dish Media and Sling TV.

• Implemented Agile, Scrum, and Kanban methodologies to optimize project processes. Achieved a 20% increase in productivity and significantly improved project outcomes through effective strategy implementation.
• Led teams of 10-15 members to execute project strategies aligned with organizational goals. Ensured that team efforts were coordinated and focused on achieving project objectives.
• Facilitated cross-functional collaboration to enhance communication and cooperation between departments. This approach improved overall project effectiveness and team dynamics.

Self-employed | Remote, August 2020 - October 2023

Private Tutor

As a self-employed private tutor, I provided personalized instruction to students aged 4-18. My focus was on adapting teaching methods to meet individual learning styles and academic goals, ensuring effective and engaging learning experiences.

• Delivered personalized instruction for students aged 4-18, tailoring lessons to their unique learning styles and academic goals. This approach ensured that each student received targeted support, promoting their academic growth and confidence.
• Created engaging learning environments through both individual and group sessions. Utilized creative teaching methods and interactive activities to maintain student interest and foster a positive learning atmosphere.
• Leveraged my skills in Spanish and various teaching methodologies to enhance educational outcomes. Provided bilingual support and culturally relevant materials, enriching the learning experience for students from diverse backgrounds.

Crocs | Niwot, CO, September 2019 - April 2020

SAP Project Manager

Managed the migration of SAP environments to SAP HANA Enterprise Cloud for Crocs. Ensured smooth transitions and effective project management for a successful cloud migration.

• Coordinated testing schedules and cutover plans to ensure on-time project delivery. Managed potential risks and minimized disruptions during the migration process.
• Led a 45-member team and coordinated with third-party vendors for seamless cloud migration. Maintained effective communication and collaboration to achieve project goals.
• Developed detailed project plans and monitored progress. Addressed issues promptly to keep the project on track and within the defined scope and timeline.

Sovos | Atlanta, GA, April 2017 - January 2019

Project Manager, Implementation Consultant, & Junior FI Consultant

Integrated SaaS SAP ERP solutions for Fortune 500 companies, focusing on eInvoicing, eAccounting, and tax compliance. My role involved managing multiple projects and ensuring successful client engagements.

• Developed bilingual training materials and led training sessions, boosting client satisfaction ratings by 17%. Enhanced client understanding of SAP solutions through effective knowledge transfer.
• Managed up to 25 projects simultaneously, overseeing teams of 5-12 members. Ensured that projects were delivered on time and met client requirements.
• Collaborated closely with clients to understand their needs and deliver customized solutions. Enhanced overall project success by tailoring solutions to client specifications.

University of Wisconsin-Madison DesignLab | Madison, WI, August 2015 - May 2016

Assistant Coordinator

Supported coordination of design lab activities and student projects at the University of Wisconsin-Madison DesignLab. Facilitated workshops and events to enhance the learning experience.

• Assisted in organizing and executing workshops and events, which contributed to a more engaging learning environment for students. Coordinated logistics and provided support to ensure successful events.
• Provided administrative support, managing communication with stakeholders and ensuring smooth operations. Handled scheduling, coordination, and follow-up tasks to support lab activities.
• Collaborated with team members to develop and implement new initiatives. Contributed to continuous improvement efforts and supported the lab's mission of fostering innovation and creativity.

Brittania School of English | Barcelona Area, Spain, November 2014 - November 2015

English Teacher

Taught English to non-native speakers at Brittania School of English in Barcelona. Focused on language acquisition and communication skills, fostering a dynamic and immersive learning environment.

• Developed and implemented customized lesson plans tailored to student needs. Enhanced students' language skills and confidence through engaging and effective teaching methods.
• Facilitated cultural exchange and language immersion experiences, enriching students' understanding of English and diverse cultural contexts. Encouraged active participation and interactive learning.
• Assessed student progress and provided constructive feedback to support their continuous improvement. Monitored academic development and adjusted teaching strategies to meet evolving needs.

UW-Madison Helen C White College Library | Madison, WI, March 2011 - December 2016

Supervisor

Supervised operations and staff at the UW-Madison Helen C White College Library, ensuring efficient service delivery and high levels of customer satisfaction.

• Led team training and development initiatives, focusing on improving service quality and staff performance. Implemented new training programs to enhance staff skills and efficiency.
• Managed daily library operations, including scheduling and customer service. Ensured that library services ran smoothly and met the needs of students and faculty.
• Implemented new policies and procedures to improve operational efficiency. Developed strategies to enhance the overall user experience and streamline library processes.